If you were talking to someone it wasn't tech support. That was a scammer. There is no telephone support from Yahoo for free accounts. Yahoo has no direct customer support, email, or phone numbers you can call. This is the only support Yahoo has: https://help.yahoo.com/kb/helpcentral or you can try the Yahoo Help forum: https://forums.yahoo.net/
Answers & Comments
Too many login attempts is the usual reason - anti hacking measure.
Account recovery - https://edit.yahoo.com/mforgot?intl=us&l...
The Yahoo phone help answers are all scams.
If you were talking to someone it wasn't tech support. That was a scammer. There is no telephone support from Yahoo for free accounts. Yahoo has no direct customer support, email, or phone numbers you can call. This is the only support Yahoo has: https://help.yahoo.com/kb/helpcentral or you can try the Yahoo Help forum: https://forums.yahoo.net/