They don t have to help you with anything. You should not be contacting the other party. Work through your own insurance company, that s what you pay insurance premiums for.
Go through your insurance company. They will tell you not to contact the other party and not to speak to their insurance company. The other party has already been told this by their insurance company - that is why they won't give you any information. It is all between the insurance companies.
If you are not insured, you will have to do this with the other party's insurance company. That is no fun and will make you wish you had insurance, or at least had a bank of lawyers on staff like they do.
Answers & Comments
They don t have to help you with anything. You should not be contacting the other party. Work through your own insurance company, that s what you pay insurance premiums for.
Do this Use your own insurance. That is what you pay them for,
Make your own claim and let the insurance companies fight about it. That's what you pay them for.
If you had done what you were supposed to do, your insurance company would already be dealing with it.
Go through your insurance company. They will tell you not to contact the other party and not to speak to their insurance company. The other party has already been told this by their insurance company - that is why they won't give you any information. It is all between the insurance companies.
If you are not insured, you will have to do this with the other party's insurance company. That is no fun and will make you wish you had insurance, or at least had a bank of lawyers on staff like they do.
you give their license plate number to your insurance company.
CALL your insurance company.
Your insurers will do this. This is what you pay them for. They can trace them.
Contact your insurance company.