My fiancé just got hired for a really good company. He went in yesterday and got his drug test and background check done. The company that he just got hired for gave him a copy of the information that they are using for his background check. It just happened to glace at it he noticed that he messed up a number in the first 3 numbers...so he called and they told him that he had to get it fixed or he will fail the background check. So they gave him the number to the company that does the background checks and they told him they are not aloud to give out any information and that the employer has to contact them. He called the employer and he said there is nothing he can do.
What do you think he should do? It is getting so frustrating.
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Answers & Comments
1
Well honestly if both of you have gone through all that effort and troubles to correct the mistake and prevent a mishap than i would say you've done your part and have handled responsibly.
It's up to the company and the screening bureau to properly handle a situation like this usually in the form in standard procedures enacted to handle these situations (and it's hard to believe company's and screening bureau's have never taken into account the hypothesis in which someone made a spelling error of any kind and would have preparations in place to deal with such issues) so if you have been told by both parties to consult the other party first you should go back to the party you have notified first (in your case the company) and he is then supposed to follow up on that and should have just contacted the screening bureau, and if he told your fiance that there is nothing he can do without first making an attempt to call the screening bureau (they must have a business relationship for a while so it's not believable that he would not have any contacts within the screening bureau) then that means this "boss" is just screwing your fiance over on purpose probably because he doesn't care, ... and if that is indeed the case there are always authority's around that can intervene in certain cases (in pursuit of enforcing worker protection laws)
What bureau's have such power and under what legislation they are allowed to operate/intervene into such issues would strongly depend on the country you live in, however living in western country's (and i'm assuming you do live in a western country) these bureau's are always there and easy to search and come into contact with.
What i would advise you to do is to seek a consult in your local area with an adviser who is familiar with the laws in your area of residence to get a "real" answer to this question (which i can't really answer remotely without knowing details and your local laws)
Such services are usually provided by your local town hall or governmental center, maybe you could even get an answer from your government via e-mail / online helpdesk, or by free judicial advisory offices (we have those in the Netherlands, but i would not know about other country's)
There are also workers unions that protect and serve the interests of workers to defend your fiance
Sorry that i cannot give any concrete or detailed answer since it involves too many details and additional information but i hope it helped in anyway.
P.s. just in case save any documentation you and your fiance may have about the attempts at correcting the spelling mistake on the screening info-sheet
Just in case of the absolute worst case scenario possible (an accusation of intentional falsification of information or accusation of attempting fraud) for your lawyer to have to defend the case, but don't worry the odds of this turning that out of hand are virtually impossible, but it's always best to be safe than sorry.
Greets and good luck, Steven.
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Courtney,
Most people memorize their SS#. Wait to see what comes back.
Keep looking for work and be careful the next time.
•He can do his own background check on himself to see what is in his records.
•Everyone should know their credit report (annualcreditreport.com) DMV Report, Clue Report, Criminal Report.
•A hard lesson to learn. Check everything twice on job applications BEFORE you turn it in.:-/
•Read: 48 Days to the Work you Love by Dan Miller.
Tell the employer what was said and if they won't help then ask to talk to someone over them. There is nothing you can do when it comes to the people doing the background check because they told you they won't change it.
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2
He needs to contact HR to straighten this out.