I want to exchange an item on amazon but it is showing completely unrelated items like ketchup. How can I exchange it for what I want?
Update:
I solved it, I found a button to click on 'exchange item' and exchanged it. That one didn't fit either so I sent it back and got a refund.
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Answers & Comments
Return the first item, and buy the second item with the money you get back.
Return the item instead of exchanging it. Then purchase the item you want.