I had a terrible thing that happened! I was at a restaurant and I was the only customer left. They were about to close in 15 minutes but I got my order in at least. I even paid for it ahead of time because its where you pay before you sit down and eat. Then after 10 minutes, I still waited for my food and I didn’t get it then a waitress came over and said: “Sir, you need to leave now. We are closing!” Then I said: “I am just waiting for my food. I didn’t get it yet.” Then I showed her my order number and she said: “you never ordered anything. We are closed!” Then I tried to argue and find the guy who I paid but it seems like he already left and she asked: “What did you order?” And I told her what it was and even showed her my order number which was all I had because I didn’t have a receipt then she didn’t believe me and said: “Sir, you didn’t order anything!” Then I told her I really paid for it but she still didn’t believe me and told me: “Leave, ok.” So I was just in shock and confused because I didn’t get my food and when I left, I was thinking about what I should have done but then she locked the doors and ripped me off!!!
Has this ever happened to you? What should I do?! I am really pissed!!!!!!!!!!!!!!!!!!!!!! They literally took my money and didn’t give me my order because they were closing!
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Answers & Comments
Keep the receipt/order number, go back there another time when the guy who took your order is there, and get him to tell the manager that he did take your order.
Remember, the customer is always right.
Dont over re-act, call the restourant the next time they are open and talk to the manager. He will probably feel very sincere espically if u showed him the reciept. Otherwise 911
Call 911