Verified answer

Was it truly gifted to your account? Or are you "gamesharing" and he may have taken permissions away from you?

It’s hard to help you when we don’t know what you have already tried doing.

So have you checked for any updates to the console or the game yet?

Does your console load and play other games correctly?

Have you tried reinstalling the game? The one loaded onto your console may have become corrupted.

Did that, didn’t work. It’s been happening for days!!! HALP MEH ;(

Turn the Xbox off and on again