Do I have right to feel offended by this company’s reply?
So I emailed a company about something and they said unfortunately they can’t help, but they recommended another organisation to me. So I emailed this company asking the same thing and I got a reply saying “hi, I’m afraid I can’t help you with this. Perhaps try google”. I felt this was so patronising because of course the first place I’d look is google, also another company recommended me to them so it’s not like I went to them on my own accord. Am I exaggerating or do I have the right to feel offended?
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Answers & Comments
at least they replied. you should be grateful
obviously what you are complaining about has nothing to do with it and they have given you some paths to follow to find an answer
they didn't have to respond at all when it was found they had nothing to do with it and had no solution
if you felt offended you are far too sensitive and self centered
Why would you feel offended? They don't know that you already Googled it. They are not mind readers. They told you they could not help you and suggested a possible place that could. If you feel offended by that, you are going to have trouble communicating with anyone.
no reason or right to be offended. You're being too sensitive.
You have the right to feel whatever you feel. That's the thing about feelings: you own them 100% and don't need anyone's permission for them.
However, I think it's unreasonable of you to be offended. The person was polite, and offered you an alternative. How could he/she have known what you've already tried? And, remember, you were intruding on her work day with something that apparently is not her job.
Your life will become much easier if you stop looking for insults and stop taking everything personally. Assume that other people have good intentions, even if the result is not what you'd hoped for.
They were patronizing since you probably didn't do your homework and asked for something they don't do. Whether you had a recommendation or not is irrelevant to them. Perhaps the original company refers all sorts of garbage customers to this other company to be a pain in their butt, no way to know.
You have the right to feel offended by whatever you want. But how exactly does that help you? If you want to go through life offended by the tiniest of little things, go ahead and be miserable. Sounds like fun.
No right at all.
Ofcourses you have the right. I think you're unjustified and over reacting but, you go be a victim, Sweetheart.
After Comment:
BWAHAHA! An anonymous, dimwitted stranger on the internet thinks it can insult me!
You have the right to grow the hell up and not take things so damn seriously.
Neither company could help you, and they told you that, and now you are offended? You have a lot to learn