I bought a brand new Samsung refrigerator from Lowe’s. It has the dual icemaker the waterline etc. It was hooked up to an old saddle valve for a humidifier (that didn’t work since day one of installing. Water went through it. It just wasn’t vented through the house) connecting straight to the water heater. My question is, it has about 30 ice cubes that it dropped down below (12 hours after install) in the freezer, as it’s the dual. But it’s not dispensing any water, and it’s only dispensing and ice cube or two every hour out of the door. Is there not enough water pressure on that saddle valve connected to the water heater? Does something have to be connected onto the door? Does there a switch have to be pressed for water? To actually initially turn it on? Nothing is locked. I’m just trying to resolve the problem without having to call a plumber to connect it to the mainline, if the saddle valve for the old humidifier is OK to use. Like I said it’s connected to that and there’s water coming Through the line, because it’s making ice. Very very very very slowly. But there’s no water coming out of the fridge door.
Update:It’s made another 10 cubes. Small water flow coming out of door. Wish I could’ve hooked it up to the sink, but sink is across from the refrigerator. Still may have someone come look at it because I’m not happy with how long it’s taking to make ice. A couple cubes from the door every few hours and the water is slowly coming out. It’s a brand new refrigerator. Samsung model# RF2705241SG. Hooked up into the old humidifier saddle valve coming right off the hot water tank since it’s on the same wall.
Answers & Comments
as Droopy says ... those saddle valves aren't designed to supply a lot of water flow. If the valve works, you can turn the water off and back on a few times using it -- maybe this will jar loose sediment that has built up in the valve and is impeding the flow. In order to check, what I'd do is ease the fridge out from the wall and disconnect the water line when the valve is first closed. then use a bucket to collect the water as you turn the valve back on -- that'll let you SEE the actual volume available. Also, look for a filter in that line -- some had them and the filters got clogged over years, needing to be replaced. -- grampa
My old fridge was hooked up to similar saddle valve set up. I was never satisfied with the fill time for a cup of water. During kitchen remodel I ran 1/2 inch pex to valve in wall directly behind the fridge. I'm very happy with the water flow from fridge. So it could be issue with your saddle valve. all they do is punch a small hole in the pipe
If you're under the warranty time limit, call the company immediately. Otherwise, find a maintenance person who will work for a reasonable pay. If it's an impossible situation that you can't tolerate, advertise the old refrigerator, sell it maybe to an appliance repair shop for parts, and buy a new one.