Verified answer

Hi Rose,

We've recently updated our servers for your safety and now require a secure connection when accessing Yahoo Mail from a mobile device or mail client. This may be causing the problem that you're having.

Please take a look at the following help article for information on correcting the issue:

Network connection failure when accessing Yahoo Mail

http://help.yahoo.com/kb/index?page=content&id=SLN...

Please let us know if you continue to have any trouble. Make sure to include the following information:

* The interface you are using to access your account (such as: a Web browser on your mobile device, the default email app on your device, a Yahoo! Mail app, or an email application on your computer). Don't forget to include the name and version of the software you're using.

* A list of the exact steps you are taking.

* The exact text of any error message that you may be receiving. It is important you include the full error message.

* Any other information that you feel is important in helping us resolve your issue.