Hi all

I was just wondering whether anyone could give me some advice on what to say:

Basically

I have had my laptop for just over 2 years and 8 months and it costs £500

but now I have a serious problem

I have broken the comma and fullstop keys on accident whilst trying to clean the keyboard because they had some dirt jammed under them which meant they weren't working properly

The problem is

even though I know where to get replacement keys and fit them

my parents are probably gonna be pretty pissed that I broke my laptop's keys

So what can I say to them to explain it without them getting pissed off?

Remember you get a +10 points if I like your answer best