Verified answer

Is there a bluetooth headset connected to it if not sounds like a problem with the phone not recognizing the plug is disconnected. You can also try turning the phone off and taking the battery out for about 30 seconds and put it back in and turn it on and see what happens if that don't work I would call customer service and see if it is still under warranty.Hope you can figure it out.

is the Head phones unplugged. Make sure that the headphones are unplugged and the thing that goes into the side. There should be no wires connected to the phone during a call.

I easily have the white, i want the purple! i offered mine till now the purple one got here out. I easily like it, the digital camera has such clean photos. it particularly is an extremely neat telephone with extremely some cool purposes, such as you are able to degree what proportion steps you take up an afternoon and how many energy it burns. that is awesome. i like this telephone.