Verified answer

Hi Brenda,

If you are having trouble with missing emails or folders, try the troubleshooting steps in the following Yahoo Help articles:

"Messages are missing from the inbox or another folder"

http://help.yahoo.com/kb/index?page=content&id=SLN...

"Fixing browser and display issues on Yahoo"

http://help.yahoo.com/kb/index?page=content&id=SLN...

If you accidentally deleted the messages you may use the steps in this Yahoo Help article to attempt a recovery. Please know however there is a small window of time our engineering team can use for email restores and they may not always be able to recover deleted messages:

"Restoring missing emails or IMs"

http://help.yahoo.com/kb/index?page=content&id=SLN...

Hope that helps!