because when I say yes it just repeats the other options
If you are patient and will hold for about 1.5 hours, you can get through, but it could take 2 or 3 calls to get a resolution. That's 4.5 hours if you have to call them 3 times.
Try two things: push zero and also try "I want to speak to an agent." Don't pay attention to those options.
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If you are patient and will hold for about 1.5 hours, you can get through, but it could take 2 or 3 calls to get a resolution. That's 4.5 hours if you have to call them 3 times.
Try two things: push zero and also try "I want to speak to an agent." Don't pay attention to those options.