Verified answer

This is the same virus as metropolitain police ukash virus. (also called Strathclyde Police Ransomware)

try running free malwarebytes in safe mode.

http://www.malwarebytes.org/products/malwarebytes_...

The key words here are SAFE MODE with Networking!!!

Download, (if you can't get on-line, have a friend download and copy to disc/flash for transfer) install, update and then in SAFE MODE* run full scans with these programs...

** http://www.malwarebytes.org/

http://www.superantispyware.com/

http://dl.surfright.nl/HitmanPro36.exe

**Note: Malwarebytes should be run in 'Normal Mode' unless that isn't possible!

*** Important, when downloaded/installed/updated disconnect from the internet ***

Then re-start.

If you can't run a scan, go into the scanner's folder and re-name the .exe file to something like 'MyFile.exe' and try in safe mode again. Some malware prevent the execution of anti spy/mal/virus scans by blocking them by name.

Try running a couple of on-line scans to be sure...

http://housecall.trendmicro.com/uk/

http://go.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/a...

You should consider getting a good Anti-Virus program.

Try one of these free ones...

http://www.avast.com/eng/download-avast-home.html

http://www.free-av.com/en/download/1/avira_antivir... (Avria)

http://download.cnet.com/AVG-Anti-Virus-Free-Editi...

http://windows.microsoft.com/en-GB/windows/product... (MSE)

***Never use more than one, active, anti-virus program at any one time***

*Note: On start up (before Windows loads) keep tapping either F5 or F8 (be aware that some manufacturers use F8 for system recovery!) then use arrow keys to highlight 'Safe Mode with networking' and hit Enter/Return, click on an Administrator account, enter the password (if you don't know it, there probably isn't one so leave it blank) and hit Enter/Return.

©Techno

I can "t say no more ,all that you read is ok !!!